Zingoy.com Privacy Policy

Commitment

Zingoy.com intends to protect the privacy of its users (whether or not registered with Zingoy.com) on its website being www.zingoy.com (“our Website”) and the privacy of their data provided by them to Zingoy.com from time to time. The privacy of our website users, whether you are our former or existing registered user or merely a visitor to our Website, is important to us and we are strongly committed to your right to privacy and to keeping your personal and other information secure. We encourage you to read our privacy statement to understand what types of personally identifiable information we collect and how we use this information.

For the purpose of providing you with quality services, we require you to enrol yourself on our Website and get yourself registered. If you choose to become a registered member of our Website, you must provide your name, e-mail address, phone number, a unique login name, password, password validation and country (“Personal Information”). Some of our services may direct you to web domains of third parties. Personal Information (if any) provided by you on such web domains shall be dealt with them in the manner provided by the Privacy Policy of such third party web domains. It is hereby expressly stated that Zingoy.com has no control whatsoever over information of its users posted on other websites. This Privacy Policy only deals with your Personal Information shared with us and we shall in no manner be liable/bound for protection of Personal Information (if any), which may be shared by you on such third party web domains. We encourage you to ask questions and to be very cautious before you disclose your Personal Information to others.

What type of information does Zingoy.com collect from you?

Personal Information

We only collect personally identifiable information that you choose to provide on our Website on registration for the purpose of registering on our Website. Zingoy.com may ask for Personal Information from you at the time of registering for the purpose of providing you the content and/or services that you request.

Additionally, Zingoy.com collects the e-mail addresses of those who opt to communicate with Zingoy.com via e-mail for regular updates, discounts and deals. We collect phone number and verify through otp to authenticate your identity and secure your account , to send SMS notification related to our services and also share with authorised merchants to identify unique buyer of gift cards. For buying prepaid card we authenticate user phone number with one time password as per the RBI guidlines to Know your customer in "Master Direction – Know Your Customer Direction, 2016", However your other personal details including but not limited to gender, age, postal address, date of birth, job role, occupation, opinion on deals available, feedback, suggestions, views, survey information, etc. (“User Information”) may be shared/volunteered by you which you may access or visit on our Website. You may note that any user Information being in the public domain is available for access for all our Website’s users and visitors. You are advised to exercise discretion before you make your personal details public, as such information is vulnerable to misuse and can be easily misused. Zingoy.com in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of User Information shared by you, by any third party or any party known or not known to Zingoy.com.

Notwithstanding termination of your membership with Zingoy.com, any/all information exchanged by you with Zingoy.com in the form of written communication, responses to emails, feedback required from you, participation in discussions, content posted on our website, together with all intellectual property rights embodied therein, shall for all purposes, etc. be deemed to be the property of Zingoy.com and shall be owned exclusively by Zingoy.com for the exclusive use of Zingoy.com. Accordingly, Zingoy.com shall not in this regard, be obliged to modify, alter, substitute or delete any content posted by you on our Website or any information shared by you with us, on termination of your membership with Zingoy.com.

Our Website does not collect information about you except when you specifically and knowingly provide it. Zingoy.com uses your Personal Information and User Information for the purpose of sending our news alert based on your interest and ensuring you are updated with the latest trending deals and do not miss out on any great offers.

Zingoy.com DOES NOT trade, sell or otherwise deal in your Personal Information in any manner, except as specified herein, or unless express consent is sought from you, in that regard. Your Personal Information is collected for the purpose of identifying you (i) as members of Zingoy.com (ii) for the purpose of interacting with you, and (iii) keeping you abreast of deals, discounts, products and services which interest you.

Non-Personal Information

Zingoy.com also collects certain other information from you on your visit to our Website such as your information about your operating system, browser type, the URL of the previous web site you visited, your internet service provider and your IP Address (“Non-personal Information”). This information cannot be easily used to personally identify you. We use Non-personal Information for the purposes including but not limited to troubleshoot connection problems, administer the Website, analyse trends, gather demographic information, to ascertain how our visitors use our website, including information relating to the frequency of visits to our web site, average length of visits, pages viewed during a visit, ensuring compliance with the applicable law, co-operating with law enforcement activities, etc. This information is used to improve the site content and performance. You also agree that Zingoy.com may gather usage statistics and usage data from your use of our Website to evaluate your use of our products/services, to improve our products/services, Website content and to ensure that you are complying with the terms of the applicable agreements between you and Zingoy.com. The statistics and data collected may or may not be aggregated. These statistics contain no Personal Information or User Information that can distinctly identify you.

We may in future also share this information with Third Party Service Providers and Third Party Advertisers to measure the overall effectiveness of our online advertising, content, programming and for other bonafide purpose as we may desire. By usage of our Website you expressly permit Zingoy.com to access such information for one or more purposes deemed fit by Zingoy.com.

Cookies

Similar to other commercial web sites, our Website utilizes standard technology called "Cookies" and Web server logs to collect information about how our Website is used. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Cookies are only read by the server that places them, and are unable to inter alia run programs on your computer, plant viruses or harvest your personal information. Cookies allow Web servers to recognize your computer each time you return to our web site including the date and time of visits, the pages viewed, time spent at our Website, and the Websites visited just before and just after our Website, verify your registration or password information (in case of registered users) during a particular session so that you do not have to input your password multiple times as you navigate the site, and suggest products or services that may interest you. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

Most web browsers automatically accept cookies. By changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Zingoy.com understands and supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Zingoy.com cookies may disable certain features on our Website and may make it impossible for you to use certain services available on our Website. This may also affect your overall shopping experience with us.

When and how do we collect the Information?

We collect information from you for various purposes including but not limited to the following:

If you choose to become a registered member of our Website, you will be required to share some of your personal details such as your name, e-mail address, a unique login name, password, password validation and country. This information is collected on the registration form for several reasons including but not limited to the following:

• Personal Identification Purposes;
• Allowing You To Submit New Deals And Share Your Opinion With Others;
• Personal Identification Purposes;Allowing You Access To Content/Deals Unavailable For Access To Users Not Registered On Our Website; And
• If Necessary, Customizing The Content Of This Website To Strive To Meet Your Specific Needs

We automatically log generic information about your computer's connection to the Internet, which we call "session data", that is anonymous and not linked to any personal information. Session data consists of information such as the IP address, operating system, type of browser software being used by you and the activities conducted by you on our Website. An IP address is a number that lets computers attached to the internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyse things such as the items visitors are likely to click on most, the manner in which visitors click preferences on our Website, number of visitors surfing to various pages on the site, time spent by the visitors on our Website and frequency of their visit . It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.

The use of cookies is very common on the Internet and Zingoy.com’s use of cookies is similar to that prevailing in the industry from to time. No personal information about you is gathered or stored in the cookies placed by our Website and, as a result, none can be passed on to any third party.

This website uses “Google Analytics” to help analyse how user uses this website. Google Analytics uses “cookies”, which are small text files placed on your computer to collect standard internet log information and visitor behaviour information in an anonymous form. The anonymous information generated by the cookies about your use of this website (including your IP address) is transmitted to Google. Your IP address is collected purely for the purpose of determining geographic location of visits and does not link or seek to link IP address with the identity of the computer user.The information so collected is then processed to compile statistical reports on website activity. The reports are used to evaluate aggregate visitor usage to optimise the content of the website and to serve our Users better. Google analytics does not compile any personally identifiable data and all the activity on our website falls within the bound of Google Analytics Terms of Service.

We may from time to time add or enhance products/services available on our Website. To the extent these products/services are provided to and used by you, we will use the information you provide in this regard to facilitate the products/service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store and publish such information to assist us in making the site the better and easier to use.

Deactivate Zingoy Account and Delete user data

User can deactivate their account and request user data deletion by contacting Zingoy via email at [email protected] or raising a query on Zingoy Support.

• Visit www.zingoy.com/support/queries
• Select "General Enquiry / Delete User Data" from Subject dropdown
• Enter reason of deactivation and submit

User Data Deletion Process:

• User Requests account deletion
• The user's Zingoy account status is changed to suspended
• Users data is purged. All personally Identified Information related to user is also purged.

Note: Please consume all the wallet amount before deactivation. Wallet amount cannot be retrieved once account is deactivated

Promotional Initiatives

Zingoy.com’s presence on social networking websites viz. LinkedIn, Facebook, Twitter, Youtube, etc. is only a promotional initiative to invite participation and involvement of prospective customers located in different parts of the country. The domain links contained therein may either direct you to our Website or request your participation by way of feedback, suggestions, shopping experiences, discussions, views, etc. about various latest deals, best discounts, technology, trends, and similar topics. Zingoy.com in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking websites or blogs, by any third party whether or not known to Zingoy.com.

Does Zingoy.com protect my personal information?

Zingoy.com is committed to protecting the privacy and the confidentiality of your Personal Information. Whenever Zingoy.com obtains Personal Information from you, our Website uses commercially reasonable efforts and general industry standards to protect it from any unauthorized access or disclosure. Access to your Personal Information is limited to Zingoy.com’s personnel and such authorized third parties who may host your data on our behalf or may assist us in providing the products and services requested by you. Zingoy.com uses its best endeavours to maintain physical, electronic and procedural safeguards that aim to protect your information against loss, misuse, damage, modification, and unauthorized access or disclosure. However, Zingoy.com assumes no liability whatsoever for any disclosure of Personal Information due to unauthorized third party access or other acts of third parties, or any other acts or omissions beyond reasonable control of Zingoy.com.

How does Zingoy.com use the information that it collects?

Your Personal Information and User Information is used by us and/or authorized third parties/service partners to support your interaction with us, to offer you the latest deals and best prices concerning products and services and to contact you again about other services that we offer. By submitting your Personal Information and User Information to Zingoy.com, you expressly acknowledge and consent to Zingoy.com to use such information and to process the same in a manner deemed fit by Zingoy.com. This may involve conducting data analysis, research based on reviews about deals, transfer of your Personal Information to third party experts for the purpose of outsourcing services offered to you by Zingoy.com, etc.

What security precautions are in place to protect against the loss, misuse, or alteration of your information?

Zingoy.com makes every reasonable effort to preserve the privacy and confidentiality of your information shared with us. We implement standard measures to protect your Personal and Non-Personal Information against unauthorized access to and unlawful interception. However, you understand and acknowledge that no internet site can fully eliminate security risks associated with protecting such information. Although access to such information is restricted to authorised employees or agents of Zingoy.com, we cannot guarantee the security of any information transmitted on the internet and you agree to do so at your own risk.

We reserve the right to disclose Personal Information/ User Information without your consent (express or implied) and without any liabilities to you when required or permitted by law and we have a good-faith belief that (i) such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on us or (ii) to conform to the legal requirements, compliance/reporting to administrative and judicial authorities, as may be required (iii) protect and defend the rights or property of the website owners of Zingoy.com, or the users of Zingoy.com, (iv) person(s) or company(ies) who provide certain support services to us, and (v) person(s) or company(ies) who share certain responsibilities/obligations of Zingoy.com.

Does this Privacy Policy apply when Zingoy.com visitor access third Party Web Sites from Zingoy.com

For our Website users’ convenience, our Website provides links to other websites owned, operated and maintained by third parties. You may enter your purchase order details such as delivery/postal address, name, land-mark, bank account details, etc. at the time of purchasing a product/service or booking your preference on such website. These websites provide separate privacy polices than that of Zingoy.com. For the avoidance of doubt, it is clarified that Zingoy.com’s Privacy Policy applies exclusively to Zingoy.com and the Personal/User information collected by us. You expressly acknowledge and confirm that Zingoy.com is not responsible for the privacy policies of such third parties’ websites that you link to, nor do we have control over the use or security of information provided by you to those websites or collected by those websites. We therefore encourage you to very carefully review the privacy policy of any third-party website you visit before using it.

Will Zingoy.com change privacy policy in the future?

This policy provides a general statement of the ways in which Zingoy.com aims to protect your Personal Information. You may, however, in connection with specific products or services offered by Zingoy.com, be provided with privacy policies or statements that substitute or supplement this policy. The terms and conditions of this policy may be changed from time to time, without your consent (express or implied) to reflect changes in our practices concerning the collection and use of your Personal Information. The revised policy will be effective immediately upon posting to our web site unless otherwise mentioned. This version of the policy is effective from July 14, 2015. You shall be bound by the revised Privacy Policy and it is your sole responsibility to check the same from time to time. You acknowledge that no knowledge of the revised Privacy Policy shall be a defence in any proceedings with regard to the Privacy Policy.

Your Consent

By accessing our Website and using it on a continued basis, you expressly consent and confirm to Zingoy.com collecting, maintaining, using, processing and disclosing your Personal and User Information in accordance with this Privacy Policy.